FAQ’s

What areas do we service?

  • We clean carpets all over the Treasure Valley here in Idaho! Boise, Nampa, Meridian, Kuna, Melba, Star, Middleton, Garden City, Caldwell and beyond.

Why are we different from other carpet cleaners?

  • We do not use a dry chemical to clean with.

What kind of equipment/chemicals are used?

  • We use a van mounted hot water steam extraction machine that runs 300-600 psi of soft hot water and soap pressure into your carpet.
  • We use rinse free soap.
  • We extract 80-85% of the moisture which leaves your carpet clean, sanitized and looking fresh.
  • We are family owned and operated.

What steps do I need to take prior to my carpets being cleaned?

  • Pick up small pieces of furniture off of the carpeted areas to be cleaned. (i.e.. end tables)
  • The more carpet we can clean is better, we can slide a couch or chair out and then back, in order to clean under it however, due to liability factors, we cannot lift and move furniture.
  • Vacuum the carpeted areas you would like to have steam cleaned.
  • Please be sure that the closest parking spot to the point of entry into your home is available: when less length of hose is used, there is better suction for cleaning your carpets.

How long does it take to clean the carpets in my house?

  • This depends on the size of your home, for example, 3 bedrooms, a living room and a dining room can take any where from 45 minutes to 1 hour depending on how soiled your carpets are.

How long does it take for my carpets to dry after the are cleaned?

  • This can take anywhere from 4 to 6 hours being sure that there is ample circulation in the home (i.e. circulation fan turned on, ceiling fans on and/or windows and doors open (when the weather is nice).

How much will it cost to clean my carpets? 

  • Please contact our office for pricing information.

Should my air ducts be cleaned prior to my carpets being cleaned?

  • YES, so that all residual dirt can be extracted out of the carpet.

Please note: Due to our lower costs, should gas prices reach $4.00 per gallon or more, we will find it necessary to add a surcharge of 10% to the cost of your bill until the price of gas decreases.